Terms and Conditions

These terms and conditions govern all transactions conducted on RDUINOTRONICS. Your use of this website and the placement of an order signify your acceptance of these terms and conditions. Please review them carefully and retain a copy for future reference.

  1. Product Usage

The majority of our products are DIY (Do it yourself) and require proficiency in electronics and electrical devices. Users must be knowledgeable professionals or seek guidance from experts before usage. RDUINOTRONICS shall not be liable for any damages resulting from improper handling or lack of expertise.

  1. Return Policy

We do not accept returns. Customers must contact us at 03189108310 on the same day of receiving items to report any complaints. Items determined to have manufacturing errors will be repaired or exchanged. All returns require a return material authorization (“RMA”) and must include descriptions and images of damages.

  1. Description of Goods

Product descriptions and specifications are for illustrative purposes only. The component/products featured in pictures on our social media posts may sometimes appear different than physically received. This may be due to photo retouching or editing, but we assure 100% accurate and genuine specs of products delivered/sold. Detailed specifications are available from manufacturers’ brochures or websites.

  1. Payment and Price

Prices are as stipulated at the time of order placement, inclusive of taxes. We reserve the right to adjust prices due to supplier’s pricing changes or errors. Payment must be cleared before dispatch.

  1. Delivery

Delivery times and charges vary based on location and delivery method chosen. We aim to deliver within specified times, but delays may occur due to availability or unforeseen circumstances.

  1. Risk and Liability

Once delivered, the risk of loss or damage to goods passes to the customer. Claims for damages, shortages, or incorrect goods must be reported within specified timeframes.

  1. Cancellation/Return of Orders

Customers have 3 days from delivery to cancel orders in writing for a credit or refund. Returned items must be in pristine condition with original packaging. Items such as IC’s Resistors, Capacitors, Inductors and any Discrete Components have No Return Policy. Customers are responsible for return shipping costs.

  1. General

Ownership of goods transfers upon full payment. RDUINOTRONICS reserves the right to enforce these terms and conditions. Terms are subject to change without prior notice.

  1. Trademarks

All trademarks and logos belong to their respective owners.

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